Welcome to Meteora Brands!
This document establishes the rules for the provision of our branding services.
By hiring Meteora Brands, you accept these terms in full.
Who We Are
Meteora Brands (CNPJ 28.042.069/0001-05) specializes in branding and brand creation for small and medium-sized companies in Brazil and abroad.
TERMS & CONDITIONS
1. Our Services
We offer:
- Branding consultancy
- Visual identity development
- Brand creation and redesign
- Brand positioning strategy
We do not sell physical products.
2. How We Work
Our Part:
- We deliver all services according to the approved proposal
- We use qualified professionals
- We follow the best market practices
- We maintain clear communication throughout the process
- We meet the agreed deadlines
Your Part:
- Provides the information necessary for the project
- Gives feedback within the agreed deadlines
- Makes payments as agreed
- Actively participates in the process stages
3. Payments
- Amounts: defined in the commercial proposal
- Deadline: 30 days after each invoice
- Methods: transfer, card, boleto or pix
- Delay: a fine of 2% + 1% per month
If a delay exceeds 60 days, we can pause the services until regularization.
Cancellation
- Give 30 days' notice
- Full refund: only before work begins
- After work begins: pro-rata refund, minus costs
4. Rights to the Work
Before Full Payment:
- You receive a temporary license to evaluate the work
- Meteora retains all rights to the material
After Full Payment:
- All rights to the material created are transferred to you
- You can use, modify, and register the work as you wish
- Meteora retains the rights to its methodologies and processes
5. Confidentiality
We:
- Protect your confidential information
- We do not share data from your project
- We maintain confidentiality for 5 years after the end of the work
We can include the work in our portfolio, as long as:
- No sensitive, confidential, or secret data is exposed
- Only public information approved by the client is disclosed
- Disclosure is limited to visual aspects and general results of the project
You:
- Protect our confidential information
- Do not share our processes and methodologies
- Respect Meteora's intellectual property
6. Responsibilities
Ours:
- Deliver professional and original work
- Respect deadlines and agreements
- Keep your information confidential
Yours:
- Provide information true
- Have rights over the material provided
- Respect third-party intellectual property
We are not responsible for:
- Specific business results
- Problems caused by incorrect information
- Improper use of the material provided
- Events beyond our control
7. Problems and Solutions
If there are problems:
1. Notify us within 30 days of the occurrence
2. Clearly describe the situation
3. We will work together to resolve the problem
8. Jurisdiction
We apply Brazilian law and choose the district's jurisdiction where Meteora Brands is located to resolve any issue regarding these terms.
9. Updates
We may update these terms at any time with prior notice. Changes do not affect ongoing projects.
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Last updated: October 29, 2024
For questions regarding these terms, please get in touch with angelo@meteorabrands.com
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Terms & Conditions by:
Aline Candido (OAB/RJ 205.583)
www.alinecandido.com