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Introduction

Meteora Brands values ​​transparency and protecting its customers' and partners' data. This privacy policy explains how we collect, use, and protect your information, following the Lei Geral de Proteção de Dados (LGPD) guidelines and the Regulamento Geral de Proteção de Dados  (GDPR).

PRIVACY POLICY 

1. Data We Collect

1.1 Essential Data for Projects
- Name and position of those responsible
- Business contact information
- CNPJ and company registration data
- Market of operation
- Strategic planning
- Brand manuals
- Communication materials
- Brand History
- Visual references
- Project briefings and documents

1.2 Operational Data
- Email and message communications
- Meeting and approval records
- Feedback on deliveries
- Interaction history

1.3 Financial Data
- Bank details for payments
- Transaction history
- Necessary tax information

2. How We Use Your Data

2.1 Main Purposes
- Development of contracted projects
- Communication on the progress of the work
- Payment and collection management
- Compliance with legal obligations
- Copyright protection

2.2 Secondary Purposes (with consent)
- Inclusion in portfolio
- Case studies
- Business references
- Newsletter and relevant content
- Satisfaction surveys

3. Legal basis for processing

We process your data based on:
- Contract performance
- Legal obligations
- Legitimate interest
- Consent (when applicable)

4. Data sharing

4.1 We only share data with:
- Essential service providers (accounting, legal)
- Project partners
- Authorities (when legally required)

4.2 Guarantees when sharing:
- Confidentiality agreements
- Data protection clauses
- Compliance verification
- Limitation to the minimum necessary

5. International transfer

When it is necessary to transfer data to other countries:
- We follow LGPD and GDPR regulations
- We use standard contractual clauses
- We ensure an adequate level of protection
- We obtain consent when necessary

6. Data security

6.1 Technical measures:
- Encryption in transmissions
- Strict access control
- Regular backups
- Security monitoring
- Updates of systems

6.2 Organizational measures:
- Staff training
- Internal security policies
- Confidentiality agreements
- Incident management
- Regular audits

7. Your Rights

You have the right to:
- Access your data
- Correct incorrect data
- Request data deletion
- Port data to another service
- Revoke consent
- Obtain information about use
- Object to processing

8. Data Retention

8.1 Retention periods:
- Project data: 5 years after completion
- Tax data: under legislation
- Communications: 2 years
- Portfolio: with specific authorization

8.2 Criteria for definition:
- Legal requirements
- Contractual needs
- Limitation periods
- Purpose of processing

9. Cookies and Similar Technologies

On our website, we use:
- Essential cookies
- Analytical cookies
- Functional cookies

You can manage preferences through your browser settings.

How can I manage cookies in my browser?

In the links below, you can find details on how to manage cookies for the most popular browsers:

If you use Internet Explorer: https://support.microsoft.com/pt-br/windows/gerenciar-cookies-no-microsoft-edge-exibir-permitir-bloquear-excluir-e-usar-168dab11-0753-043d-7c16-ede5947fc64d

If you use Firefox: https://support.mozilla.org/pt-BR/kb/gerencie-configuracoes-de-armazenamento-local-de-s

If you use Safari: https://support.apple.com/pt-br/guide/safari/sfri11471/mac

If you use Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&oco=1&hl=pt-BR

If you use Microsoft Edge: https://support.microsoft.com/pt-br/windows/gerenciar-cookies-no-microsoft-edge-exibir-permitir-bloquear-excluir-e-usar-168dab11-0753-043d-7c16-ede5947fc64d

If you use Opera: https://help.opera.com/en/latest/web-preferences/

10. Sensitive Data

We do not collect sensitive data such as:

- Biometric data

- Health information

- Sexual orientation

- Religious data

- Political opinions

11. Minors

We do not intentionally collect data from minors under the age of 18. If we identify this, we will remove it immediately.

12. Changes to the Policy

We may update this policy:
- By giving you prior notice
- Preserving your rights
- Requesting new consent when necessary

13. DPO and Contact

To exercise your rights or clarify any doubts:
- Email: angelo@meteorabrands.com
- Telephone: +55 54 999770709
- Address: Rua Sinimbu, 2475. Apto 1003. São Pelegrino. Caxias do Sul - RS. 95020-902

We will respond within 15 business days.

14. Data Protection Authorities

You can contact:
- ANPD (Brazil): www.gov.br/anpd
- For projects in the EU: local data protection authority

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Last updated: October 29, 2024

Meteora Brands is committed to protecting your data and transparency in our processes. This policy reflects our dedication to excellence not only in design but also in privacy and security.

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Privacy Policy by:

Aline Candido (OAB/RJ 205.583)
www.alinecandido.com

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